- Jul 22, 2012
We have NE passes, but I didn’t think you could see remaining days on-line. I thought you could only check in person?We have multiple non expire tickets linked in MDE. We have used some days since getting rid of annual passes a couple years ago. I always keep an eye on the days left in MDE to make sure the days used is correct.
All were correct this summer and then last month, 2 tickets lost 4 days and 2 other tickets lost all the days.
Went to guest services at the MK today and it turns out they did a ticket system overhaul and the new system doesn’t know how to handle old non expire tickets.
The 2 tickets that lost all the days was an easy fix. Just brought the days from the old system to the new system.
The 2 tickets that lost 4 days each was another story. The CM tried to tell me that we had used the days and there was nothing she could do. After much back and forth, she issued us an incident number for the 8 1 day park hoppers that their system lost. Still a pain to use, but we did get the days back.
Check your non expire tickets if you still have any. What a pain this has been!